Services
Planned Care
Enhanced Access Service
Enhanced access appointments are available between the hours of 6.30pm to 8pm Mondays to Fridays and between 9am and 5pm on Saturdays.
What is the service?
Our Enhanced Access service offers routine appointments in the evenings or on Saturdays.
Opening Times

Who is the Service for?
This service can be used for patients who would like to book routine appointments. Patients can see a doctor, nurse or other healthcare professional based on the nature of their issue.
How to make an appointment
Appointments must be booked in advance. If you are registered with these GP practices, you can book an appointment directly by calling us on 0207 540 9949 (phone lines are open Mon-Fri 6:30pm-8am and anytime at weekends and bank holidays).
Please note this is NOT an emergency service.
Patients can book evening and weekend appointments by calling Newham GP Co-operative on 0207 540 9949. This phone line is open 24/7 including bank holidays.
Same Day Access
The Same Day Access service is for people with an illness or condition that needs to be seen on the same day.
Who is the service for?
It’s a service for people with an illness or condition that needs to be seen on the same day. This is what we call acute illness. Something serious enough that we wouldn’t want you to wait to be seen but not so severe that you should go to A&E or call an ambulance.
Opening Times

How to make an appointment
When you present to Urgent Treatment Centre or call 111, you may be referred for a GP appointment on the same day, if they decide it is appropriate.
Unplanned Care
Out of Hours Service
The Out of Hours Service supports you with urgent medical needs that cannot wait until your GP surgery reopens.
What is the service?
Supports patients with urgent medical needs, operating from Mon-Thurs 6.30 pm to 8 am, and 24 hours from Fri 6.30 pm – Mon 8 am, including bank holidays.
Opening Times

Who is the Service for?
This service is for patients who are registered with a GP practice in Newham or are Newham residents.
How to make an appointment
If you are registered with these GP practices, you can book an appointment directly by calling us on 020 7511 8880 (phone lines are open Mon-Fri 6:30pm-8am and anytime at weekends and bank holidays).
If you are not a Newham resident and are visiting then please call 111. Where appropriate an appointment will be scheduled with a relevant healthcare provider.

